Information consolidation and decision preparation
Consolidate data from approved sources, summarise changes and prepare questions for meetings.
Start when: periodic reports are structured and data owners are clear.
Solutions by job function
Put AI in the right process, with the right authority
Each department has different data, risks and output standards. That is why solutions must be designed around the work, not around tool names.
Opportunity map
Six common problem groups
This is a starting point for assessment, not a promise that every problem fits every business.
Customer research and proposal preparation
Organise customer information, needs, interaction history and next steps for the sales team.
Start when: CRM or prospect data is consistent enough.
Brand-controlled content workflow
Turn requests into outlines, drafts, channel variants and a pre-publication checklist.
Start when: you have a brand voice, sources and an approver.
Policy lookup and recruitment support
Help staff find the right documents or match applications against approved criteria.
Never let AI make the final HR decision on its own.
Document extraction and preliminary reconciliation
Read documents, standardise data fields and flag cases that need review by the person in charge.
Required: access control and a mandatory reconciliation process.
Periodic reporting and exception alerts
Reduce repetitive consolidation work, detect missing data and route alerts to the right people.
Start when: the process and business logic are stable.
Filters before you start
A good problem must pass five questions
- Where does the current problem cost time, money or create risk?
- Can the inputs and outputs be described clearly?
- Is the data available, properly authorised and of sufficient quality?
- Who will use it, approve it and be accountable?
- Which criteria decide whether the pilot passes or fails?
AI supports decisions, it does not blur accountability
For sensitive processes, the system must have action limits, input validation, human approval, audit logs and an incident response plan.
Not sure which problem to prioritise?
Start with an assessment session with the people who actually run the process.