Generic content doesn't create change
A training session that introduces tools can create excitement, but it rarely changes how people work. What makes the difference is exercises built on the team's own data and processes.
Measure by what gets done
After training, the thing worth tracking is not attendance but the number of processes changed and the time saved.
Trinh Minh Hung, MScCEO, Visun Holdings · Co-Founder, Nutrihealth